WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission (CPSC) is warning consumers to immediately stop using Ridstar Q20 and Q20 Pro e-bikes because they pose a risk of serious injury and death.
The e-bikes’ batteries and wires can ignite, posing a fire hazard to consumers. CPSC is aware of 11 reports of fire, including one burn injury, five reports of smoke inhalation, and two reports of property damage totaling over $40,000.
CPSC urges consumers to remove the battery from the e-bike immediately and dispose of the battery following local hazardous waste disposal procedures. Do not sell or give away these hazardous batteries.
The manufacturer, Huizhou Xingqishi Sporting Goods Co., Ltd., of China, has refused to agree to an acceptable recall.
The e-bikes are black, and the brand name Ridstar is printed on the battery. The model number Q20 or Q20 Pro may be located on the purchase receipt. The e-bikes were sold on Amazon.com, Ridstar.net, and Walmart.com.
The e-bikes were manufactured in China.
Note: Do not throw this lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins) or used battery recycling boxes found at various retail and home improvement stores. Defective lithium-ion batteries must be disposed of differently than other batteries because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact it ahead of time and ask whether it accepts defective lithium-ion batteries. If it does not, contact your municipality for further guidance.
Under section 6(b) of the Consumer Product Safety Act, the CPSC is required to include with this press release any comments from the manufacturer or a summary thereof. The company objects to this press release.
