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Dylan Wooten, a Cybertruck owner from California, reports that after nine unsuccessful service visits, Tesla ultimately agreed to buy back his truck.
This was all well and good; however, now that his buyback request has been approved, Tesla is requiring him to pay a $1,300 fee to remove the wrap and tint from the defective vehicle.
This is definitely not ideal, and the frustrated Cybertruck owner shared his thoughts on the Cybertruck Owners Only group on Facebook.
Dylan writes…
“My truck has been in the shop 9 times over the past year. 5 of those visits were to fix the overhead console, which, after 3 attempts to fix the same issue, is considered a lemon.
I asked the service center about a buyback, and he submitted it for review. 3 days later, it was approved.
For those who did a buyback, did they require you to remove the tint and/or wrap? My service center said I need to remove both, or they will deduct $1,300 from the buyback amount.”
This is definitely frustrating; however, looking at the comments, fellow Cybertruck owners shared varied experiences.
A few Cybertruck owners say Tesla charged them to remove a tint and a wrap after a buyback, but others say Tesla accepted the vehicle as is.
A fellow Cybertruck owner, Boris Shpizel, writes…
“I did a buyback on my first Cybertruck. I had to remove the wrap, but not the tint.
I paid a shop $500 to remove it. It was PPF. The reason is they need to see how it looks without the wrap, no damage, etc. But I had tint on the windshield, and they didn’t care.”
On the contrary, another Cybertruck owner writes…
I did a buyback on my first Cybertruck, and there was no need to remove the tint or any modifications I made. What bothers me more is that I paid nearly $1,000 for the tint, which I now lost.”
A second Cybertruck owner, Chuck Jones, writes…
“Tesla bought back my Model Y Performance, and I didn’t have to remove my tints.”
People have varied experiences with Tesla’s buyback process, but some Tesla owners report that the EV maker charges high fees to remove tints or wraps at the end of a lease.
A fellow Cybertruck owner, Andrew J Marqueling, writes…
“The day after I turned in my lease, Tesla sent me a quote that was supposed to be submitted before, saying I would be charged $500 to remove the tint from the two front windows.
I told them Tesla was supposed to inform me before I turned in the vehicle, but now that it’s already turned in, I will just go to the parking lot where it was still sitting and pull it off myself because I could see in my app that it was still there in the same place.
They said that once it’s turned in, I cannot touch it. I told them, well, that was my offer to remove the tint because I’m sure not paying you $500 to remove the tint.
So they call me a couple times a week, send a text message every other day, and the lease return lady and I send heated emails back and forth about once a week.”
In addition to comments about Tesla’s fees at the end of a lease or a buyback, fellow Cybertruck owners also showed strong interest in learning how the buyback process works.
A fellow Cybertruck owner, Triet Nguyen, writes…
“Does Tesla have to do the buyback process? I’ve had some issues with my Cybertruck, but I’m not sure anything has happened 3 times in a row.”
Another Cybertruck owner, Larry Geracitano, writes…
“I’ve been considering asking Tesla for a buyback on my Cybertruck because they charged me for alignment at just 4000 miles—less than 3 months old—and the caster is still in the red, making adjustment impossible. The tires now have 7500 miles and have less than 50% of their original tread remaining. Additionally, all four sides of the tonneau still leak significantly, even after the so-called fix.”
Overall, a lot of Cybertruck owners seem interested in returning their trucks to Tesla. However, please let me know what you think in the comments.
Share your ideas by clicking the red “Add new comment” button below. Also, be sure to visit our site, torquenews.com/Tesla, regularly for the latest updates.
For more information, check out: A Tesla Cybertruck Owner Says He Drives For Grubhub After Work To Afford The Truck’s Monthly Payments – He Adds, “If You Are Struggling To Afford Your Cybertruck, This is An Easy Solution”
Tinsae Aregay has been following Tesla and the evolution of the EV space daily for several years. He covers everything about Tesla, from the cars to Elon Musk, the energy business, and autonomy. Follow Tinsae on Twitter at @TinsaeAregay for daily Tesla news.
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