They added: “Dott actively manages the scheme on the ground every day through its local team, who swap batteries, move bikes, tidy parking areas, and respond to issues.
“However, with around 800 bikes in operation, they cannot be everywhere at once, so reports from the community are very important and welcomed.
“Residents who find e-bikes causing an obstruction should report them directly to Dott’s website, external. This ensures the operator can respond quickly and remove or reposition bikes where necessary.”
Dott has been contacted by the BBC.
A Department for Transport spokesman said: “We know that e-bikes blocking pavements are not just an inconvenience but a genuine safety risk, particularly to blind or partially sighted people, and those with limited mobility.
“That’s why we’re legislating to give local leaders the tools they need to regulate shared on-street cycle rental schemes and take decisive action against poor parking.”
