Citroën x SignLive x WeAre8 Changemakers
Hello my name c a m i l l a hi guys I’m Jamie and I’m Camila and we want to ask you a question have you ever thought about how accessible stores or car retailers are if you’re de and can you imagine walking into a shop and
Not knowing if you’re going to get the same customer service as a hearing person Tien were the first and still are the only car manufacturer to make retail accessible for a de person through the sign live British sign language interpreting app and today we’re going to be meeting Tina who works for sign
Live and as a deaf woman herself will be talking us through some of the challenges the de Community face in their everyday lives hi yeah hi I’m Camila I’m lovely to meet you should we go Inside hello hello do you want to hop out and meet Tina yes just do it hello my name j a m i e should we head over to the Citron desk and grab the iPad yeah let’s do it so we have Tina here can we get the
Sign Live app absolutely yeah sign live is an interpretation service for those who are deaf or hard of hearing the app gives access to a British sign language interpreter who can both sign to the deaf person and speak out loud to the hearing person to enable smooth
Conversation here you can see the Citron retailer using the app to communicate with Tina which allowed for maximum accessibility and customer service it was great to see sign live in action connecting to voice conf so Tina what do you wish more people knew about being deaf especially in everyday interactions
People people should have the same service and as everyone else especially using for sign live because they that will aable them to have the access and especially what they having in C people are able to come and feel at ease and be able to that interaction communication with them and every organization should
Have this it’ be great for everybody to sign but I know that can’t happen it’s just trying to work out how we use different forms of communication such as like pen and paper or use gestures and just try to maybe like p uh but a lot of
People um try and avoid this so um it’s like it’s never never met a death person before thank you so much for having a chat with me about this it’s given me so many interesting insights and thank you also for teaching me a little bit of British sign Language thank you thank you I have
Discover how our Partnership with BSL live-interpreting service, SignLive, allows deaf and hard of hearing customers to easily communicate with Citroën Retailers.
Discover more: https://www.citroen.co.uk/signlive.html
Follow Citroën across social media:
https://www.facebook.com/CitroenUK/
Tweets by CitroenUK
https://www.instagram.com/citroenuk/
https://www.linkedin.com/showcase/citroën-uk/
